LINKUWANT COMMUNICATION LOGGING
===============================

STATUS:
FUTURE ARCHITECTURE — NOT IMPLEMENTED


PURPOSE
-------

The communications system should eventually record what communications were
attempted and whether they succeeded or failed.

This directory does NOT mean communication history should necessarily be
stored in text files.

A database-backed communication log will likely be preferable and will be
designed later.


FUTURE LOG INFORMATION MAY INCLUDE
----------------------------------

- Communication ID
- Communication type
- Form/type
- Submission ID
- User ID
- Domain ID
- Template
- Recipient(s)
- Subject
- Created date/time
- Sent date/time
- Delivery status
- Error information
- Retry information


IMPORTANT RULE
--------------

The original form submission is authoritative.

A communication failure must NOT:

- Delete the form submission
- Roll back a valid form submission unnecessarily
- Cause the form to be submitted twice
- Lose customer data

Communication failures should be logged and handled separately.


ACTION LOGGING
--------------

Future administrator actions initiated from communication links should also
be auditable.

Possible information:

- Requested action
- Record
- Administrator
- Date/time
- IP
- Result